Policies

Privacy Policy

Turk’s Head respects your concern about privacy, and utilize all reasonable measures to maintain the confidentiality of the information you provide. Any information provided by you to Turk’s Head is used for internal business purposes only, and to support your relationship with Turk’s Head. Your privacy and the security of your personal information are vital to our continued ability to serve your ongoing needs.

We need to collect information in conjunction with establishing and maintaining your account with Turk’s Head. We also need this information so that Turk’s Head can better support and meet your needs, and provide a superior level of service. Turk’s Head collects information in the following three categories:

  1. Information we receive from you regarding your credit card account number, expiration date and your CVV or CVC;
  2. Information including your name, address, phone number and tax identification number or resellers permit;
  3. Information we receive from a credit-reporting agency (for example your creditworthiness and credit history with other creditors).

We restrict access to non-public personal information about you to employees who need to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your non-public personal information.

We do not disclose nor do we reserve the right to disclose any non-public personal information about you or former customers to anyone, except as permitted or required by law. We may disclose non-public personal information about you to non-affiliated third parties as permitted or required by law. We do not permit these companies to sell to other third parties the information we provide them.

We do not sell or trade our customers’ non-public personal information to marketing companies or information brokers.

We may disclose to accountant(s), attorney(s), accounting firms or legal firms who contract to provide services to Turk’s Head non-public personal information on a limited basis as permitted or required by law.

We may be a credit reference for customers with other lenders and provide information if you have authorized the release of this information.

We do not collect any personal information about you when you visit our website unless you give us that information. However, we do collect information about your internet connection. We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site and the type of technology our visitors use. We do not track or record information about individuals and their visits.

Our privacy policy only addresses our activities through our website. When you visit a third party website by using a link on our site, you will no longer be protected by our privacy policy or security practices.

We are in compliance with the Disposal Rule, a part of the Fair and Accurate Credit Transaction Act of 2003, which became effective June 1, 2005 and calls for the proper disposal of information in consumer reports and records to protect against "unauthorized access to or use of the information". Our disposal practice includes disposal of consumer reports and other creditor information including credit applications in a manner that assures the information cannot be read or reconstructed. This disposal practice uses shredders in the office and commercial on site supervised shredder services or off site supervised burning. Our disposal practice also destroys or erases electronic files and media containing consumer report information.

Opt Out Policy

To opt out of receiving emails, telephone solicitations or other forms of contact from Turk’s Head, please send an email to info@turkshead.com with "Opt-Out" in the Subject line, or send a letter by mail to:

Turk’s Head, 13545 Erickson Place NE, Seattle, WA 98125

You must include your full name and business mailing and email addresses. If we are able to locate your contact information based on the information you provide us, it will be removed from our databases and mailings lists. Thank you.

Disclosure of Transaction Currency and Methods of Payment

Turk’s Head, www.turkshead.com and www.rifleaccuracybook.com accept MasterCard and Visa. Please contact us directly by phone at 206 78-4164 if you wish to write a check or send a money order for your transaction.

We do not currently accept international wire transfers, PayPal, American Express or Discover cards. We are unable to apply any other payment method not listed above.

All transactions will be completed in U.S. Dollars only.

Shipping and Delivery Policy

Books will be shipped via USPS Media Mail, USPS Priority Mail, USPS International Mail depending on weight and destination. Basic shipping for single book orders is $12.50 for USPS Media Mail in the United States.

For faster delivery, we can ship via UPS or FedEx.

Orders are sent to fulfillment daily and processed the next business day. USPS Media Mail provides a mail delivery window of 10 business days.

At checkout, a chart of shipping costs is provided for single, double and triple book orders within the United States and all international orders using USPS services. To purchase more than three books or for faster shipping, please call Turk’s Head directly and we will quote you a shipping price. You may also reach us via email at info@turkshead.com. Please indicate Boyer Book in the subject line.

A quantity discount is available for orders of 12 books or more. Please call for more information regarding the discount and related shipping.

Shipping Restrictions

Some items may be too big to ship to a PO Box and must be shipped to a street address. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected.

Orders that require special handling because they are extremely heavy (for example, multi-volume book orders) may be shipped only to locations within the U.S.
If you would prefer to use your own UPS or FedEx account number for shipping, please contact us directly by phone.

Return Policy

Basic return policy: Within 30 days of delivery, you may return your unopened merchandise in original condition for a full refund.

The following conditions and exceptions apply:
Partial refund policy: Any item that is not in its original condition, is damaged, or opened for reasons not due to our error may be refunded up to 50% of item's price.

Receiving a Refund

We'll initiate a refund request after we receive and process your return. We'll notify you via email of your refund once we've received and processed the returned item.

For items returned to our Fulfillment Center, expect your refund within 4 weeks of giving your package to the return shipper though in many cases you'll receive the refund sooner.

This time period includes:

  • 7 to 10 business days for us to receive your return from the shipper
  • 3 to 5 business days for us to process your return
  • The time it takes your bank to process our refund request

Security Policy

The security of your personal and financial information is very important to us. Please read the following for information on how we safeguard your information. You can make a payment with US dollars ($) online at our website, www.bookofrifleaccuracy.com with confidence.

We have partnered with Authorize.Net, a leading payment gateway, to offer safe and secure credit card and electronic check transactions for our customers.

All credit card transactions made through www.bookofrifleaccuracy.com are protected during transmission by using Secure Sockets Layer (SSL) software from Authorize.Net on www.rifleaccuracybook.com's secure server. After you have selected the Pay Online button and moved to the "Online Invoice Payment" page, you will see that the browser address changes from a regular address (http://) to a secure SSL address (https://). This indicates that the secure service is in use and your data will be transmitted in an encrypted form that is only readable by our credit card processing company. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

  1. 1024-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  2. Industry leading encryption hardware and software methods and security protocols to protect customer information.
  3. Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. Turk’s Head and www.rifleaccuracybook.com is registered with the Authorize.Net Verified Merchant Seal program.

We can also conduct transactions via telephone if you would prefer. Please call us at 206-782-4164 ext 100. Our customer service hours are Monday-Thursday 9:00 am to 6:00 pm PST.